/ President's Office

Glossary of Terms

Areas of focus

Camaraderie, Credibility, Fairness, Pride, Respect; Hope Specific Items

ÑÇÖÞÉ«°É¢ Camaraderie: Measures employees' sense of enjoyment in the workplace
ÑÇÖÞÉ«°É¢ Credibility: Measures extent to which employees see management as credible
ÑÇÖÞÉ«°É¢ Fairness: Measures extent employees feel that management practices are fair
ÑÇÖÞÉ«°É¢ Pride: Measures employeesÑÇÖÞÉ«°É™ sense of pride in their work
ÑÇÖÞÉ«°É¢ Respect: Measures extent to which employees feel respected by management
ÑÇÖÞÉ«°É¢ Hope Specific: Measures items specific to Hope College culture

Business/Company Organizational Level: Hope College

Workgroup Level: Department
Customers Students
Creative Dining Services (CDS) Employees are individuals who work for CDS in student dining, catering and the Haworth Hotel & Conference Center
Deans Council The Deans Council consists of the leaders of the academic program. Members are provost, academic division deans, dean of libraries, dean for academic services, associate dean for research and scholarship, and associate dean for teaching and learning. 
Executives Organizational Level: President, provost, and vice presidents

Workgroup Level: Deans Council for academic programs; vice-presidents, associate deans, program directors, department heads for staff in non-academic programs
Faculty Employees whose primary responsibility is teaching
Management Organizational Level: President, provost, and vice presidents
 
Workgroup Level:
         
           ÑÇÖÞÉ«°É¢  Department Chair: Dean
           ÑÇÖÞÉ«°É¢  Faculty:
 Department chair
           ÑÇÖÞÉ«°É¢  Staff and CDS: The person who completes your performance evaluation
           ÑÇÖÞÉ«°É¢  Split appointment: Select person of primary responsibility
Organization Hope College as the institution as a whole
Organization Management The president, provost and vice presidents
Staff Employees whose primary responsibilities are in non-teaching roles
       
"Mid-level department head or supervisor" refers to associate deans (non-academic), department directors, program directors, team leads and other staff with employees who report to them

"Non-supervisor"
refers to staff who do not have anyone reporting directly to them
Work group Your department or the people with whom you work closely with day to day. Usually this will be the direct team you work with.
Workgroup Management ÑÇÖÞÉ«°É¢ Department Chair: Dean
ÑÇÖÞÉ«°É¢&²Ô²ú²õ±è;¹ó²¹³¦³Ü±ô³Ù²â: Department chair
ÑÇÖÞÉ«°É¢ Staff and CDS: The person who completes your performance evaluation
ÑÇÖÞÉ«°É¢ Split appointment: Select person of primary responsibility